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Handling negative social media

13 Jul 2015 7:30 PM | Mary Welch

Every business is at the mercy of someone posting his or her opinion -- whether the facts are accurate or not. So how does a car dealership handle negative reviews? Can you turn a negative review upside down and bring smiles to the dealer, the reviewer and the audience? Find out how.


http://issuu.com/cbt_news/docs/cbtnews_june2015_masterpdf_0529digi/15#signin

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